COVID-19 Update: Welcoming You Back Safely

We are pleased to welcome our patients and entire staff back to Personal Care Dentistry after the last several months of limited services because of COVID-19. A few things might look and feel different but we continue to provide the quality service that we have been delivering to our patients since 1977.

At this time cleaning will be provided but due to CDC recommendation we will not be completing either deep cleanings or polishings. We will continue to monitor the CDC recommendations and in the near future update patients as needed. 

Any patients that have been rescheduled due to COVID-19 are on a list and we will be calling you to follow up for reappointments. Please be patient with us during this transition back to the office. 

We appreciate everyone’s patience and understanding during the past two months and look forward to seeing “The World’s Greatest Patients”! 

Our safety procedures will include:

We continually monitor and follow the recommendations of the CDC, ADA & Minnesota Board of Dentistry.

All patients will be screened for COVID-19 symptoms during their appointment confirmation call. When  they check in at the clinic, they will be asked to complete and sign a screening form and a disclosure form.

We ask that if you are not feeling well that you reschedule your appointment.

Patients are requested to wear a mask into the clinic prior to and after dental treatment.

Only patients will be allowed in the clinic – family must wait outside. Exceptions are the parent of a child who has an appointment and elderly or disabled patients who need assistance from a care giver.

When arriving at the clinic there is a hand sanitizer station outside our office front door. Please use it. 

All patient’s temperatures will be taken with a no-touch thermometer at check in by a front desk staff member.

The front desk staff will be in masks.

There will be an $11 charge for each patient for Personal Protective Equipment (most insurance is covering this); if it is included in your insurance adjustments will be made on your behalf.

The waiting room has been reconfigured for social distancing.

Computer keyboards in the waiting area will have plastic covers that will be sanitized after every patient use. In addition, all pens and clipboards will be wiped down after each use.

Common areas will be wiped down routinely throughout the day.

All doors will be kept open to reduce having to touch door handles.

Bottled water, coffee and tea have been removed.

There are no magazines in the waiting room.

Play area has been closed.

Patient flow will be circular to keep traffic in the hallways to a minimum and reduce face-to-face hallway contact.

All care team staff will be in personal protective equipment (PPE), including Level 3 masks and safety glasses or face shields.

Our team members only come to work if they are 100% healthy. Each one will have their temperature taken when they come to PCD.

Personal Care Dentistry has purchased a washer and dryer which will be onsite and each care team member’s scrubs will be washed/dried at the end of each day or more frequently as necessary.

Leave a reply